Refund policy

At ORDERLY, customer satisfaction is important to us.

Returns

  • Returns are accepted within 7 days of receiving the product.

  • The product must be unused, in original condition, and with original packaging.

Non‑Returnable Items

  • Used or damaged products

  • Items returned after 7 days

Refunds

  • Once your return is received and inspected, we will notify you.

  • Approved refunds will be processed within 5–7 working days.

  • Shipping charges are non‑refundable.

Exchange

  • Exchanges are only applicable for defective or damaged items.

For return requests, contact us at gillani3508@gmail.com or 03018585442